Terms & Conditions

Website use policy

These Terms and Conditions govern your use of the www.ioslighting.co.uk website and your relationship with Lamps Tubes & Lighting Ltd. (the “Company”, “we” or “us”).
Please read them carefully as they affect your rights and liabilities under the law.
If you do not agree to these Terms and Conditions, please do not register for or use the Company Site.
If you have any questions on the Terms and Conditions, please contact us at inf@ioslighting.co.uk or on 01604 717315

1. Use of the Company Site

The Company Site is provided to you for personal (non-commercial) use subject to these Terms and Conditions. Commercial organisations should contact us by telephone to discuss their requirements. By using the Company Site you agree to be bound by these Terms and Conditions.

2. Amendments

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the Company Site. If you continue to use the Company Site after the date on which the change comes into effect, your use of the Company Site indicates your agreement to be bound by the new Terms and Conditions.

3. Registration

To register on the Company Site you must be over eighteen years of age.
You must ensure that the details provided by you on registration or at any time are correct and complete.
You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.

4. Password and security

When you register to use the Company Site you will be asked to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us via details on our contact us immediately.
If the Company has reason to believe that there is likely to be a breach of security or misuse of the Company Site, we may require you to change your password or we may suspend your account.

5. Intellectual property

The content of the Company Site is protected by copyright, trademarks, database right and other intellectual property rights. You may retrieve and display the content of the Company Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Company Site without written permission from the Company, and for the avoidance of doubt this would include the practice of “scrapping” our site for the purposes of downloading its material on third party commercial websites.

6. Your use of the Company Site

You may not use the Company Site for any of the following purposes:
1. disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;
2. transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;
3. interfering with any other person’s use or enjoyment of the Company Site; or making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
Please Note: You will be responsible for our losses and costs resulting from your breach of this clause.

7. Availability of the Company Site

Although we aim to offer you the best service possible, we make no promise that the services at the Company Site will meet your requirements. We cannot guarantee that the services will be fault-free. If a fault occurs with the Company Site you should report it to us via our contact us and we will attempt to correct the fault as soon as we reasonably can.
Your access to the Company Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

8. The Company's right to suspend or cancel your registration

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions
You can cancel your registration at any time by informing us in writing, info@ioslighting.co.uk  If you do so, you must stop using registration required features of the Company Site.
The suspension or cancellation of your registration and your right to use the Company Site shall not affect either party’s statutory rights or liabilities.

9. The Company's liability

The Company Site provides content from other Internet sites or resources and while the Company tries to ensure that material included on the Company Site is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content. If the Company is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.
If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you use the Company Site. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption.
This clause shall not limit or affect our liability resulting from any products sold through the Company Site being found to be unsafe or if something we do negligently causes death or personal injury.

10. Third party websites

As a convenience to customers, the Company Site includes links to other web sites or material which are beyond its control. The Company is not responsible for content on any site outside the Company Site.
The Company is not responsible for linking material from other sites to the Company Site which may not be current and therefore inaccurate. And no liability can be accepted by the Company for any losses incurred as a result of you relying on such material.

11. Advertising and Sponsorship

Part of the Company Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Company Site complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.

12. Applicable Law

These Terms and Conditions will be subject to the laws of England and Wales. We will try to resolve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.

13. International use

We make no promise that materials on the Company Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Company Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

14. Specification changes

All manufacturers reserve the right to make slight changes to fittings without notice. Whilst we do all that we can to ensure that the specifications we quote on our website are accurate we cannot be held responsible for any change in manufacturer’s specification.

15. Prices

Your order is an offer to buy from us. There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason.
The prices payable for the items that you order are clearly set out on the Company Site. If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price provided that we notify you before we dispatch the item concerned.
All prices are expressed inclusive of any VAT payable unless otherwise stated.
Your credit/ debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of placing your order. The cost of your shopping includes a transaction fee

16. Payment Methods

Payments are made through World Pay’s safe and secure online payment  processing system. All major credit and debit cards are accepted. Or you may pay using your Paypal account. Cheques are also accepted, please make payable to Ios Lighting and send them to the address below.

Ios Lighting @ Bell Kingsthorpe Road, Northampton. NN2 6LT.

Please note if payment is made by cheque goods will not be released until the cheque has cleared.

17. Availability

If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you except to ensure that you are not charged for that item and we will notify you at the earliest opportunity.

18. Delivery

Please see delivery details under Customer Service Heading.

19. Returns Policy

Please see Returns Policy under Customer Service Heading.

20. Miscellaneous

You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected. If you breach these Terms and Conditions and the Company chooses to ignore this, the Company will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions. The Company shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.
This website is owned and operated by .Lamps, Tubes and Lighting Ltd. T/A Ios Lighting. Kingsthorpe Road, Northampton. NN2 6LT . Company registration number 3284081. VAT number 687514790.  If you have any queries please contact us at info@ioslighting.co.uk

21. Online Dispute Resolution

Should you have any concerns regarding our service, please contact our sales team on info@ioslighting.co.uk. For more information on the Online Dispute Resolution, please visit http://ec.europa.eu/consumers/odr